Appliserv has a unique Decision Support System (DSS) skilled for health care services provider.
Appliserv is a cloud service combined to a mobile app allowing field workers interventions tracking. It includes features like real-time geolocation, dynamic to-do lists, product delivery manager with bar-code scanning abilities, complete and scalable intervention reporting system, and an advanced decision support system to optimize missions scheduling using DSS.
DSS allows you to prioritize planification criterias like the distance to the mission’s location, the field worker practice with the client or the workload (to prevent overtimes) and then finally offers you the best field workers and date/time choices for the mission you need to plan. The DSS will of course consider already planned missions and will allow you to reassign automatically already scheduled missions if the game is worth the candle ! Once you made your choice, Appliserv will estimate the financial impact of it, and give you how much money you saved based.
On line, or off line, field workers will be able with their mobile app to receive job details including, to-do lists, customer history, driving directions and be able to capture information such as pictures, signatures, barcode scans…. Data captured in the mobile app is synced actively in real time to the web app. Mobile app is available on both App Store (iOS) and Google Play Store (Android).
Customizable web and mobile interface, paperless scheduling and dispatch of jobs, location tracking, will reduce administration time and costs, increasing productivity.
This solution divides by three administrative treatments time and helps to save 45 minutes a day of reporting time for field workers. Moreover, the DSS provides an immediate discount on the shipping costs or over time costs, saving a few euros on each missions.
Very easy to set up, intuitive and ergonomic, Appliserv can change your work habits in less than two months and bring you a ROI dice the first few weeks .
“Giving your business a competitive edge”: Appliserv increases customer satisfaction with real-time proof of delivery and online detailed reports including comments from stakeholders, photographies, signatures,…
This intranet, online connection backlog, can be checked by family or medical staff and this in a totally protected environment that meets security standards, allowing specific accesses to each users’ group.